Privacy Policy

At Shuchit Infotek, we prioritize the security of your digital footprint. This Privacy Policy explains how we collect, process, and protect your information when you visit www.shuchitinfotek.com or engage our professional IT services.

1. Data Collection Categories

We collect information only as necessary to provide high-quality technical services:

• Voluntary Information: Name, professional email, phone number, and project-specific requirements provided via contact forms or service agreements.
• Payment Data: Billing details and GST/Tax IDs. Note: We do not store full credit card numbers on our servers; these are processed by secure, PCI-compliant third-party gateways.
• Automated Technical Data: IP addresses, browser types, and session metadata collected via cookies to optimize website performance and security.

2. Legal Basis for Processing

We process your data under the following legal frameworks:

• Contractual Necessity: To fulfill our service obligations to you.
• Legal Obligation: To comply with Indian tax laws and MSME reporting.
• Legitimate Interest: To protect our website from cyber threats and to improve our service offerings.

3. Professional Use of Information

Your data is strictly used for:

• Executing website design, SEO, and digital marketing strategies.
• Providing technical support and project updates.
• Legal and financial record-keeping.

Zero-Spam Policy: We do not sell or rent your contact information to third-party data brokers.

4. Third-Party Disclosures & Links

• Service Partners: We may share data with essential sub-processors (e.g., AWS/Google Cloud for hosting, Razorpay/Stripe for payments). These partners are contractually bound to protect your data.
• External Links: Our site may contain links to client portfolios or external tools. Shuchit Infotek is not responsible for the privacy practices of external sites.
• Legal Mandate: We reserve the right to disclose information if required by a court order or government authority in Ghaziabad or at the National level.

5. Cybersecurity & Data Limitation

• Security Measures: We employ encryption (SSL/TLS), firewalls, and access controls.
• Liability Limitation: While we use industry-standard security, the Client acknowledges that no digital transmission is 100% secure. Shuchit Infotek shall not be held liable for data breaches resulting from "Zero-Day" vulnerabilities, third-party provider failures, or Client-side credential leaks.
• Retention: We retain data only as long as necessary for business purposes or as required by Indian law.

6. International Data Transfers

For our foreign clients: By using our services, you acknowledge that your data may be processed in India. We ensure that such transfers comply with applicable data protection laws through Standard Contractual Clauses.

7. Your Rights (DPDP Act & Global Standards)

In line with the Digital Personal Data Protection (DPDP) Act of India and international standards, you have the right to:

• Review & Correct: Access your data and update inaccuracies.
• Withdraw Consent: Opt-out of marketing communications at any time.
• Erasure: Request deletion of data, provided it is no longer required for legal or contractual obligations.

Inquiries: Direct all requests to connect@shuchitinfotek.com.

8. Use of Cookies

We use "Essential Cookies" for site security and "Analytical Cookies" to understand user behavior. You can disable cookies in your browser, but this may limit the functionality of our Site.

9. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes regarding data privacy shall be subject to the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh.

10. Updates

Shuchit Infotek reserves the right to modify this policy. Significant changes will be notified via a banner on our website.